Frequently asked questions
Quick answers about our websites, hosting and smart AI tools. Can’t find yours? Just ask.
What is an AI chat helper?
It’s a chat window on your website, or a WhatsApp assistant, that answers your customers’ common questions straight away, any time of day. We set it up with information about your business, and it hands anything it can’t answer over to you.
Is AI expensive or complicated for a small business?
It doesn’t have to be. We usually start small, with one task that takes up a lot of your time, and we set it up and explain it in plain language. Book a free AI chat and we’ll give you a quote that fits what you actually need.
Will AI replace my staff?
No. The idea is to free your people up, not replace them. AI takes care of repeat tasks like answering the same questions or sending reminders, so you and your team have more time for the work that needs a human touch.
Is my data safe with AI tools?
We take it seriously. We only connect the information a tool genuinely needs, choose reputable services, keep access limited and explain what each tool can see. We’ll talk you through it before anything goes live, and you stay in control of your information.
Do you offer custom website design?
Yes. We specialise in custom websites designed around your needs and your brand.
What platforms do you use for web development?
We use WordPress, HTML/CSS and JavaScript, among others, so we can match the right tools to your project.
Do you offer graphic design for logos and branding?
Yes. We design logos, branding elements, marketing materials and more.
How long does a website project take?
It depends on how complex the project is. We will give you an estimated timeline when we first chat about your project.
Will my website work on mobile phones?
Yes. Every website we build is mobile-friendly, so it looks and works well on phones, tablets and computers.
Can I update my website myself after launch?
Yes. We set you up with a content management system so you can update your own content without technical know-how.
How do I know which hosting plan is right for me?
We will help you choose, based on your website’s size, traffic and technical needs.
How do you keep my website secure?
We use SSL certificates, regular updates and malware protection to keep your website safe.
Do you register domain names?
Yes. We will help you register the domain name you want, so you have your own address online.
Can you provide IT support for my business?
Absolutely. Our Tech Sorted services help keep your business running smoothly and securely.
Can you help with SEO for my website?
Yes. Our SEO services help your website show up higher on Google, and help AI search and answers understand your business too.
Can you help me with social media advertising?
Yes. We run social media advertising on platforms like Facebook, Instagram, X and more.
What services does Hosting You offer?
We offer Smart Tools (AI chat helpers, automations and AI agents), website design and online shops, hosting and email, SEO and digital marketing, and IT support. You’ll find them under Smart Tools, Build It, Run It, Grow It and Tech Sorted.
How can I contact Hosting You?
Use the contact form on our website, send us a WhatsApp, or call us on 071 484 0489.
How do I get a quote?
Fill in our quote form with your details and what you need, and we will get back to you with a quote tailored to you.
Let’s get your site sorted.
Tell us what you need. You’ll get a real person, a straight answer and a quote that fits you.
WhatsApp 071 484 0489 Get a free quote